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Standardising defibrillators for North Wales


Betsi Cadwaladr University Health Board

The Betsi Cadwaladr University Health Board has standardised its defibrillators for North Wales with Mindray. Over 450 manual defibrillators and AED devices are supporting the region’s cardiac emergencies.

For over seven years the Betsi Cadwaladr University Health Board aimed to standardise its defibrillators, with a long and complex tender that asked for one supplier to fulfil the equipment requirements of the entire region. When criteria changed to reflect resuscitation guidelines, the Board became aware of Mindray’s devices and included them in its shortlist. After a series of trials across its three main sites, the Board selected Mindray to help standardise its defibrillator fleet.



The human factor

Useability is a vital quality for a defibrillator, with intuitive features able to save crucial time in a resuscitation attempt. Studies have shown that when a patient suffers cardiac arrest, success rates for defibrillation drop for every second between CPR and defibrillation shock. Every second counts, which is why Mindray defibrillators offer simple controls and clear on-screen instructions.

It has been a long search for the right product but with Mindray’s defibrillators we have found devices that are extremely user-friendly and consider the human factors at work in a resuscitation attempt. We particularly like the clear mode-selection dial on the manual defibrillators, helping users easily navigate the device in high-pressure situations.”

Sarah Bellis, resuscitation services manager at Betsi Cadwaladr University Health Board

The solution




“Our main concern as engineers is the reliability of the defibrillators and service support, resulting in manageable maintenance requirements. Mindray’s products and support ticked all of those boxes, helping us standardise our devices with a company we trust.”

Mel Lewis, head of EBME at Betsi Cadwaladr University Health Board


Standardising resuscitation equipment in hospitals is recommended by The Resuscitation Council (UK) guidelines and helps remove any variances in training and response, ultimately helping improve patient safety. By standardising their equipment for the entire North Wales region, the Betsi Cadwaladr University Health Board has taken a huge step to benefit their patients and medical staff. Combining the rapid shock times and intuitive operation of Mindray defibrillators, with reliable support and maintenance, this project has helped the region to deliver a comprehensive resuscitation service with devices and support they can trust.


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Published July 6, 2021